Telecommunications Sales Agent

Our client based in Sandton is looking for a Telecommunications Sales Agent. Responsibilities: • Sell mobile phones, mobile contracts, accessories, airtime, data bundles, fibre solutions, and value-added services. • Identify customer needs and recommend suitable products and service packages. • Generate new business opportunities through proactive lead generation and customer referrals. • Achieve and exceed monthly individual and store sales targets. • Cross-sell and upsell products to maximise revenue per customer. • Keep up to date with new handset launches, promotions, pricing, and network offerings. • Deliver exceptional customer service before, during, and after the sale. • Build and maintain long-term customer relationships to encourage repeat business. • Assist customers with handset setup, SIM activations, upgrades, and basic troubleshooting. • Resolve customer queries and complaints efficiently while maintaining a professional approach. • Maintain high customer satisfaction and retention levels. • Process sales accurately using the Point of Sale (POS) and CRM systems. • Capture customer information correctly and ensure compliance with company procedures. • Maintain accurate records of customer interactions and sales activities within the CRM. • Assist with stock control, merchandising, and inventory counts. • Ensure displays are clean, organised, and aligned with company standards. Requirements: • National Diploma (Minimum Requirement). • 1–3 years' proven experience in telecommunications or cellphone retail sales. • Demonstrated track record of meeting or exceeding sales targets. • Experience selling mobile contracts, smartphones, fibre, accessories, or telecommunications products. • Computer literate with CRM system proficiency. • Reliable transport to Sandton. Renumeration: • R7000 CTC Per Month