Repair & Maintennace Engineer - CCTV

Our client based in Sandton is looking for a Repair and Maintenance Engineer. Responsibilities: • Performs various repair duties and handles service requests requiring technical labor skills, including Security Camera and Digital Recorder repairs and adjustments, rework, software updates, repair information recording and analysis, and communication with customers and related people. • Works as a team participant with company staff to ensure repair service meets quality standards set by the Company. • Responds to customers' service requests and concerns in a timely manner. • Upgrades product software as requested by the customer or company. • Diagnoses and troubleshoots mechanical, electronic and optical problems. • Repairs product defects to meet quality standards. • May assist in monitoring and/or controlling repair inventory and supplies. • Records each repair in the system and analyses information to report to the Maintenance Supervisor. • Offers suggestions and solutions to improve product quality and tracks improvement results. • Assists the Supervisor on special projects, including preventive repair or product upgrades. • Assists the Supervisor to standardize the repair zone, processes, methods, tools and equipment to improve efficiency. • Assists in keeping grounds, desks and common areas free of trash and debris. • Works closely with management and repair staff to develop an effective team representing the quality and professionalism of the Company. • May assist the Supervisor in assigning service requests. • May assist in training and development of customer service and repair staff. • Maintains open communication with the Supervisor. • Represents the Company professionally at all times, on or off company premises. • Attends and participates in training seminars as requested. • Assists other staff members as needed. • Performs other related duties as assigned or requested. Requirements: • Minimum education: college graduate. • Minimum experience: 3 years. • Hands-on technical work experience in electronic, mechanical or related fields required. • Familiarity with electronic circuits and basic camera structural drawings. • Proficiency in Microsoft Office. • Data analysis and communication skills.